Refund Policy

    1. Eligibility: We understand that circumstances may arise where a refund is requested. Refunds are issued at our discretion and are subject to certain conditions. To be eligible for a refund, you must reach out to our customer support team within the specified time frame and provide a valid reason for the request.

    2. Return of Products: If you received physical products from Ymmunoledge and are unsatisfied or encounter any issues, please contact our customer support team to initiate the return process and receive further instructions. Refunds for returned products are subject to inspection and approval.

    3. Service Cancellations: In case you wish to cancel a service purchased from Ymmunoledge, please refer to our cancellation policy to determine if you are eligible for a refund. Some services may have specific cancellation terms and deadlines.

    4. Processing Time: Once we approve your refund request, we will process the refund within a reasonable time frame. The exact processing time may vary depending on payment method, financial institutions, and other relevant factors.
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